Susan Hilton College Station Real Estate

Realtor & Vice President of Sales of Bryan College Station Real Estate

Wife, Mother, REO Team Leader & Sales Manager for the BEST REAL ESTATE AGENTS in Bryan/College Station! Century 21 Beal, Inc. continues to provide the highest quality training and service in the Brazos Valley and it is an honor to be affiliated with this company!

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Susan Hilton College Station Real Estate

Realtor & Vice President of Sales of Bryan College Station Real Estate

Read my blog below

Good Relationship with Contractors

There are some projects in your College Station home that you deem too valuable to figure out on your own.You may not even want a handyman coming in and attempting them without an official license and professional training. No, certain projects, like installing a hot water heater and high voltage outlets and replacing zone valves for hot water heating are too serious to skimp out on. You may have a faucet that has been leaking constantly and cannot seem to be fixed by the traditional methods. You may be interested in large scale renovations – remodeling part or large portions of your home.

Professional contractors are perfect for ensuring quality work. With an unlicensed handyman, you are risking encountering additional problems in the future. You are even risking a job-not-so-well-done that might result in a large scale disaster later on – a flood or even a fire. The additional cost for the professional seems to fade away in the face of recovering from one of these large scale disasters.

With all electricians, plumbers and HVAC guys, it is crucial to maintain a strong professional relationship. You do not necessarily have to be best friends. It is essential to be respectful and to

be a customer your contractor will want to please. When they have a list of complaints to tend to, you want to be the first person they help.

You do not want professionals taking advantage of you. They may believe that if you do not know the specifics of their field of work, they can get away with unprofessional behavior. Being too friendly can also lead to this. The key here is a mutual respect and professional behavior. So how do you show respect for your contractors? In three main ways: recognize their financial needs, respect their time and the job they came to do and value their professional skills.

Respect their financial needs

Individuals who buy bulk quantities of supplies and resell them understand how this game is played. Suppliers must charge a certain price in order to make a profit, and respecting this means never asking them to lower their prices below this amount. Prompt payment is another key part of a healthy respect and relationship.

There are some people, however, who do everything in their power to rip off suppliers and contractors. They delay payment as long as they possibly can and squeeze every extra penny they can get out of these individuals. Obviously, this does not lend itself to the start of a healthy relationship.

Always remember that your contractor is a businessperson and that he or she depends on this small business to earn a salary and run his business and provide for his family. Respect in this relationship means remembering your contractor’s needs, agreeing on a fair price and then paying on time when the work is completed. Landlords or business owners who try to delay the payment take pride in their “smart” business savvy, but fail to realize they are destroying the relationship they have with these individuals. They may even earn a lousy reputation among the contractor network, making it hard for them to find contractors willing to work for them later.

Respect their time

Each contractor sets a value on his or her time. Typically, he or she will bill for each hour he works for a customer. For example, if he or she worked for five hours at $50, the total would be $250. How do you respect this? By cutting down on his time you take up. There are many ways you can cut down on the time he spends in your home. One way is keeping a list of everything you need fixed and combining multiple requests into one service call.

Your contractor loses money when traveling to and from jobs. If you have three separate jobs for him and he has to drive 10 minutes to your home for each one, he has wasted an hour. On the other hand, if you combine all three jobs into the one trip, he only has 20 minutes of unpaid time. He will appreciate this.

It is also vital that you are on time to each appointment and do not cancel appointments unless it is an emergency. This demonstrates a respect of his time. For as many jobs as you can, use the same contractor to increase his business and your relationship. He will not have to spend as much time and money on advertising himself and will instead focus more on keeping you happy.

Respect their professional skills

These professional contractors are just that – professional. They have gone through years of studying, exams and experience to learn about their field of work. Certain states have different requirements, but, generally speaking, these guys have to have a degree in what they do and have to pass multiple exams. Professionals will know more than you about what they do.

To show your contractor respect for his or her knowledge and decisions, you have to be ok with the choices they make and how they handle their jobs. Always treat them as a professional.

Respect is a lovely thing. Do not confuse it though for being a doormat who gets walked over all of the time. Bad contractors certainly do exist, and you must be on the lookout for them. They do not do excellent work and do not conduct themselves professionally. They may skip steps, miss appointments, show up late, or overcharge for their services. If you do encounter an incompetent contractor, there are a couple of ways you can handle the situation.

The problem may not be with the contractor himself or the owner of the company, but instead it may be with an employee. In almost every case, the owner wants to know about his or her employee that is not doing a quality job. They will be the ones to confront this irresponsible individual, so leave the problem in their hands.

If the problem is with the contractor, the easy solution here is to move onto a new contractor. If you would like to offer feedback, he may or may not be receptive. An acceptable solution is to ask him if he would like feedback and respond accordingly.

At Century 21 Beal we have lots of contractors we use on a regular basis. While we can’t promise they will be the ones to do YOUR job but we will be glad to give you our list to get you started!


Susan Hilton

CENTURY 21 Beal, Inc.


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